Return & Exchange Policy
Thanks for shopping with Deity. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
We will gladly accept exchanges. Contact us within: 7 days of delivery. Ship items back within: 14 days of delivery. We don’t accept returns or cancellations. But please contact us if you have any problems with your order. The following items can’t be returned or exchanged
because of the nature of these items, unless they arrive damaged or defective:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
Exchange details:
Sorry, we can not refund. We are confident that you will love your product(s) you order from us but rest assured that if anything is damaged on route to you, we will make it right.
Shipping Policy:
Please allow 3 to 5 business days to receive your product once it has been shipped. Our handling times are normally 2 to 3 business days after an order is placed. We will work hard to get it on its way to you within 24-48 hours.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us.